Client /
Wireless Carrier
Service /
Consulting and E-Procurement Solution
Industry /
Wireless Telecom
It is not every day one has an opportunity to reinvent a critical function in one of the world’s most dynamic and vital industries. Yet this is precisely what Enginess managed to accomplish in the wireless telecom space by transforming the way a communications giant approaches its online sales and procurement function.
Business Challenge
The procurement process, involving signing-up new accounts and delivering communications wireless devices to these new consumers has been one of the biggest thorns in the collective side of telecom industry companies. This is true for the commercial B2B market as well as for the B2C retail market. For the most part, the approach has remained largely unchanged for the last 15 to 18 years in the wireless market, involving a paper-based and resource-consuming process that slows fulfillment and hinders efficiency. This unnecessary waste affects the profitability of companies and results in more expensive solutions for customers and a lesser competitive stance for the service provider.
unified digital asset and content management
global delivery strategy
globally-connected platform
Engineering Transformative Solutions
With so many other market pressures bearing down on their industry, senior telecom managers may not easily envision, let alone entertain, digital solutions that would warrant the investment required to reap sufficient financial benefits.
Enginess’ ability to look deep into a company’s operations to spot inefficiencies and uncover areas ripe for business transformation is key to our capacity to provide mobile communications companies the tools they need to manage their processes effortlessly, more accurately and cost-effectively, and maybe most importantly, to do so while maintaining customer satisfaction.
Another major key to Enginess’ success lies in our proficiency in laying out the vision in terms that are easily accessible and to build the case for change in financial terms, so as to help move the company’s leadership away from the status quo and toward new solutions that can vastly improve their operational efficiency and their bottom line performance.